American Airlines reported a widespread “technical issue” affecting all flights on Tuesday as many Americans begin traveling for the busy holidays.
An Air Traffic Control System Command Center advisory shows that the airline issued a nationwide groundstop on Christmas Eve.
“We’re currently experiencing a technical issue with all American Airlines flights,” the airline wrote on X. “Your safety is our utmost priority, once this is rectified, we’ll have you safely on your way to your destination.”
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“Our team is currently working to get this done,” the airline added in a second post. “An estimated timeframe has not been provided, but they’re trying to fix it in the shortest possible time.”
The airline did not immediately provide additional information about the issue.
The Federal Aviation Administration similarly offered little information. “American Airlines is reporting a technical issue and has requested a nationwide ground stop. Please contact American Airlines for more information,” the agency said in a statement.
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As of 7:10 a.m., American Airlines had 1,979 outages reported, according to DownDetector, a website that provides an overview of issues and outages with a variety of services.
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Dozens of social media users reported being stuck aboard planes on the tarmac or being sent back to the gate at the airport. The American Airlines X account replied to many of the users, apologizing and assuring them that their team was working to fix the disruption.
This is a breaking news story; check back for updates.