Riot Games is hitting “undo” on its recent massively unpopular changes to League of Legends that essentially made everything in the game harder for players to unlock without spending money. After the company saw negative comments spammed across social media, widespread talk of a player boycott and over 32,000 signatures gathered on a petition to fire CEO Dylan Jadeja, the company acknowledged that the recent updates “didn’t hit the mark for everyone.” As a result, Riot is (among other changes) bringing back Hextech Chests and cutting in half the Blue Essence cost of all champions to win back disgruntled players.
For a master class in the corporate art of selling opposing messages with equal gusto, watch Riot Games’ last two League Of Legends dev update videos back-to-back. Less than three weeks ago, studio head Andrei van Roon and executive producer Paul Bellezza put on their best Ward Cleaver faces to matter-of-factly explain why unpopular changes to the game were necessary for Riot’s long-term financial sustainability:
Fast-forward to Wednesday’s video, and the same pair can be seen hustling to backpedal as hard as possible, acknowledging that “some of you are frustrated, even questioning if Riot is still the company you’ve always known” while promising they “get it.” (I almost expected a crisis hotline number to flash across the screen.) “When our decisions don’t land the way we intended, it can damage your trust,” Bellezza somberly admits:
Setting aside the amusing nature of corporate attempts to personalize business decisions, today’s changes should help inspire more confidence from the fanbase.
Hextech Chests aren’t just returning — you’ll find more of them. Starting with next week’s patch (25.05), you’ll be able to earn up to 10 Chests and Keys per Act. Eight will be spread throughout the free Pass (in place of the Seasonal skin and Mystery Epic or Lower Skin); another two will be learnable through Honor (the game’s system to encourage good sportsmanship). Riot stressed that these will be identical to the Chests previously earned through Champ Mastery.
Other changes include a 50 percent reduction in Blue Essence cost for all champions. In addition, Riot is delaying the widely panned Sahn Uzal Mordekaiser Exalted skin “to take more time to make sure it better delivers on its core fantasy.” It also plans to take more time improving future Exalted skins, which means “you likely won’t see one in every Act this year as originally planned.” Finally, Clash is returning to a monthly schedule, Your Shop will be back in Patch 25.06 and the Blue Essence Emporium will reappear in 25.07.
The community is (understandably) pleased with itself in forcing the pivot. “Holy shit, bullying works,” u/DirtyChickenBones (an all-time handle if ever there was one) posted in the League subreddit. “NEVER STOP BULLYING CORPORATIONS,” u/HunniePopKing yelled triumphantly — as if perched on the bow of the Titanic — in the same thread.
Others retained a grounded realism about the reversal. “Don’t think for one second this changes their approach,” u/eBay_Riven_GG wrote. “They will keep limit-testing what they can get away with. Keep complaining if you want improvements.” Reacting to Bellezza’s comment about the changes not resonating with players, u/350 wrote, “‘Didn’t hit the mark for everyone,’ bruh, it didn’t hit the mark for anyone except the CEO.”
You can check out Riot’s dev blog post for more details on Riot’s reversal on all those changes that “didn’t hit the mark.”